The smartest

Customer Services & Contact Center Solutions

Al Khaleej Group Smart Link Contact Centers and BPO Solutions is a Business unit of Al

Our Partners

Transforming Businesses With Experience

With over 15 years of expertise in optimizing business processes and workflows, we deliver the skills your business needs to grow into the future. We proudly serve government, semi-government, and private sectors, providing customer experience outsourcing that drives real value.Organizations everywhere have found great benefit in our services — and we are confident we can revolutionize your operations.

Years of Experience
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Employees and More
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85% Mega Size Projects
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zayra Over The Years

Is The Excellent Choice!

We demonstrate the best results in the fields of operation and maintenance of services, facilities and management of the technical structure through the highest level of systems stability & effectiveness with all the development and operational improvements that occur accordingly. Our commitment of excellence, quality and affordable costs integrated solutions have been distinguished us to be the excellent choice for our clients for years.

Have It Smart with Zayra

Embrace digital transformation with Zayra’s smart solutions. From AI-powered chatbots to advanced analytics and automation tools, we help businesses improve efficiency, enhance customer experiences, and stay ahead in a fast-changing market.

Operation and Management services (O&M)

  • Communication and Information Technology managed services
  • Operation & maintenance managed Services
  • Manpower provision & Administration(O&P) Managed services

Establish, Provide Services

Zayra provides the needed center facility and infrastructure for your resources usage. Supplying and installation of technical hardware and software applications besides the continuous technical support for your contact centre.

Contact Center Quality Assurance

We ensure the highest standards of service through continuous monitoring, evaluation, and improvement of contact center operations — guaranteeing accuracy, efficiency, and exceptional customer experiences.

Infrastructure Services

Zayra provides the needed center facility and infrastructure for your resources usage. Supplying and installation of technical hardware and software applications besides the continuous technical support for your contact centre.